I feel like I have come through the forest into a clearing and now it is time to rejoice and give thanks. The first day i met you, i was very scared, but i could instantly feel the forward movement of the whole process. As soon as you took over, I felt confident i would be in good hands. I am extremely grateful to you for moving me smoothly along this journey, guiding me every step of the way with excellent advice, respectful firmness and a caring heart. I will always remember this challenging period in my flie, but always with a thankful and greatful heart to you. Wishing you happness and good health throughout your life. Sincerely, S.